All role guides

Senior pathway

Chief of Staff

A leadership-enablement role focused on priorities, decisions, stakeholder alignment and execution. It is related to senior EA work but not simply the next automatic promotion.

Written and reviewed by Kristy McLeodLast reviewed 24 September 2026Report a correction

Role purpose

What the organisation is really buying

Increase the executive’s and leadership team’s ability to set direction, make decisions and deliver cross-organisational priorities.

Core responsibilities

  • Enterprise priority and decision management
  • Leadership-team effectiveness
  • Strategic projects and stakeholder alignment
  • Executive communications and issue resolution

Evidence that proves readiness

  • Organisation-wide influence
  • Strategic analysis and recommendation
  • Delivery through several accountable leaders

Challenges and red flags

  • High ambiguity and political exposure
  • Success depends heavily on executive trust
  • Role boundaries vary across organisations

Common environments

Where this role appears

TechnologyGovernmentFinanceNonprofit
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Progression map

Where the evidence can lead

Executive leadership
Strategy or operations director
Portfolio leadership

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